Welcome to PrimeSit (https://primesit.com.au). This website is operated by HAYLEY MARIE ROXBURGH, operating as a Sole Trader under Australian Business Number (ABN): 47546982468. Registered legal address: 19/120 Ridley Road, Bridgeman Downs, QLD 4035, Australia.
Throughout the site, the terms “we”, “us” and “our” refer to PrimeSit. By visiting our site and/or purchasing something from us, you engage in our “Service” and agree to be bound by the following terms and conditions (“Terms of Service”, “Terms”).
Please read these Terms of Service carefully before accessing or using our website.
1. BUSINESS MODEL & PRODUCT CONDITION
We specialize in the retail sale of authentic, pre-owned Herman Miller ergonomic chairs.
- All products are sold under the strict concept of “USED LIKE NEW”. We do not sell refurbished products (meaning no components have been replaced with non-original, third-party aftermarket parts).
- Every chair features 100% genuine and original Herman Miller components, primarily manufactured in 2024-2026.
- Prior to dispatch, each item undergoes rigorous mechanical inspection, professional deep cleaning, and aesthetic detailing to ensure it is delivered free of stains, scratches, odors, or visual signs of previous ownership.
- Every chair is delivered to the customer fully assembled. It comes packed in an authentic, functionally restored original Herman Miller cardboard box, complete with restored hang tags and product documentation to recreate the premium “as new” purchasing experience.
2. PRICING, CURRENCY & GST
- All prices displayed on this website are listed in Australian Dollars (AUD).
- In accordance with Australian tax regulations, all prices are inclusive of Goods and Services Tax (GST).
- Shipping rates are flat fees calculated based on the Australian State specified by the buyer during the checkout process.
3. ORDER PROCESSING & PAYMENT
- Once an order is submitted, the processing cycle begins immediately upon the successful receipt and clearance of funds.
- Order processing involves:
- Payment clearance and administrative verification (up to 3 business days).
- Individual quality control checks, bespoke cleaning, detailing, and heavy-duty logistics preparation (up to 4 business days).
- We actively inform buyers of their order status via automated email notifications at every milestone: Payment Pending, Payment Received, Order Processing, and Order Dispatched.
4. ORDER CANCELLATIONS
Customers may request an order cancellation at any time prior to the physical dispatch of the goods. If the cancellation is approved before the item leaves our warehouse, a full refund will be processed. Due to administrative and banking clearance cycles, all pre-dispatch cancellation refunds will be finalized within 7 business days from the date the cancellation request is confirmed.
5. CONSUMER LAW & GOVERNING LAW
These Terms & Conditions and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the laws of Queensland and the federal laws of the Commonwealth of Australia, including the Australian Consumer Law (ACL).