Frequently Asked Questions

Quick answers to the most common questions

We sell 100% authentic Herman Miller chairs in used — like-new condition. All chairs come with original packaging, documentation, and the original hang tag. We don’t modify the chairs or replace parts — we keep everything original to preserve the true Herman Miller ergonomics.

We only list chairs in excellent, like-new condition. “Used” simply means they’ve been previously owned, but they’re carefully checked and presented to look as close to new as possible.

No. Refurbished chairs are often rebuilt and may include replaced components (mesh, parts, etc.). Our chairs are original Herman Miller, simply pre-owned, with no part swapping or re-building.

Most stock is typically 2024–2026. The manufacture year is shown on each product page.

Yes — all chairs come with a 48-month warranty for peace of mind.

Yes. If it’s not the right fit, you have 14 days to request a return. We keep returns straightforward.

Estimated Delivery Window: 7 to 20 business days from the date your cleared payment is received. You’ll receive email updates at each stage.

We accept Visa, Mastercard, AMEX, PayID, Osko, and EFT (bank transfer).

Absolutely. If you have any questions during use, go to Contact, request a callback, and select “Warranty & Support” — our team will get back to you and help out.

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